If you made your purchase as a guest user, utilize the "Account Activation" email sent to you to create an account, then follow the steps outlined above. Log in

1. Sign in to your customer account.

2. Navigate to "My Account"

3. Click on "Orders" and choose the relevant order by selecting "Contact Seller" or "Return Item" as needed.

4. This action will generate a ticket under "Messages" on our online messaging platform, facilitating further communication with the seller.

5. For returns, a shipping label will be automatically generated for you to send the item back to the seller.

If you made your made as a guest, please use the “Account activation” email that was sent to you to create an account and follow the steps as described above.

If you have questions concerning an inquiry that are not covered above, please contact us by email, telephone or via our live chat and a member of our team will be in contact as soon as possible.